All Systems Operational

Search API Operational
Money Tracker API Operational
BSB Lookup API Operational
BPAY API Operational
Merchant Lookup API Operational
Feedback API Operational
Recat API Operational
Search Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 27, 2026

No incidents reported today.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

Resolved - This incident was resolved at 2:26 PM AEST on 21/09/2026. Service has remained stable since this time. A Post-Incident Review (PIR), including the root cause and relevant findings, will be shared when available. Thank you for your patience.
Sep 22, 09:37 AEST
Update - Service performance has remained stable, and we have not observed any further impact for some time.

Our investigation into the underlying cause is continuing, and we are maintaining active monitoring while we work to establish the root cause. The incident will remain open while this investigation continues.

We will provide further updates if there are any changes to service performance or as additional information becomes available.

Sep 21, 16:54 AEST
Monitoring - Experian team are investigating a partial degradation on the search endpoints listed below. Customers might face intermitted degradation on API calls to these endpoints.
Sep 21, 14:13 AEST

Sep 21, 2026

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.